Shipping & Returns

Shipping for items

  • over R700 is free of charge
  • R99 if below R700 or
  • R60 for some  small parcels fitting into a courier bag in johannesburg /capetown depending which supplier only CLICK HERE
  • Over sized items like cellos dube basses. cabinet digital pianos although partly subsidised, may carry an extra charge PLEASE ENQUIRE HERE

We make the extra effort to  use superior courier services who deliver to Main centres nationwide  24 to 48 hours working days, and provide online tracking.

A day or 2 longer in outlying areas depending on where shipped from .

Over sized items like cellos dube basses. cabinet digital pianos although partly subsidised, still carry an extra charge PLEASE ENQUIRE HERE

Items are only shipped within South Africa.

If the product is marked available in cape town you can collect in cape town immediately after payment.

Please SUBMIT DETIALS HERE including a phto of damge where applicable

RETURNS

All items have a 12 month latent defects (factory fault)  guarantee but are check before sending out.

If goods are returned due to damage, it must be sent to the manufacturer for evaluation and will be repaired in accordance with their guarantee I.e. if it is found to be faulty due to a latent manufacturing defect. If this is not the case, the repair costs must be paid by the buyer before goods can be returned

.CLICK HERE to MAKE RETURN/ REPAIR request (please upload a photo where applicable )

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