Shipping & Returns

Please Whatsapp 0824803045 if unsure of the below

click here to see STOCK WHICH CAN BE VIEWED IN CAPE TOWN


Deliveries between DEC 20th - Dec 31 Deliveries are slower than normal outside of capetown

 
From dec 26 to jan 1 (except for public holidays ) viewing our stock is only of these instruments https://www.skysun.co.za/christmas-musical-instruments....
These can also be ordered online and deliveries are going out but delivery is slower over the season. Viewing And queries answered Only At these times weekdays and weekends
8.30 to 10 am and 1pm to 4 pm
viewing is by appointment. Please whats 0824803045 and send an appointment time saying
1) what youd like to view 2) at which time ?
Other categories on our web are online orders only. We only fully reopen all our other categories between jan 2nd and jan 10 2022 during which dates our local brand suppliers reopen. CLICK HERE to send stock or other email queries.pnly of items showing on our web.
 

Shipping for items

  • R899 or over  is free of charge
  • R115 if below R899 (in cape town we might be able to reduce rate depending on the product and where it comes from  . please check by sending a whatsapp to 0824803045 or call )

We make the extra effort to  use superior courier services who deliver to Main centres nationwide  24 to 48 hours working days, and provide online tracking.

A day or 2 longer in outlying areas depending on where shipped from .

Over sized items like cellos dube basses. cabinet digital pianos although partly subsidised, still carry an extra charge PLEASE ENQUIRE HERE

Items are only shipped within South Africa.

If the product is marked available in cape town you can collect in cape town immediately after payment.

Please SUBMIT DETIALS HERE including a phto of damge where applicable

RETURNS

All items have a 12 month latent defects (factory fault)  guarantee but are check before sending out.

If goods are returned due to damage, it must be sent to the manufacturer for evaluation and will be repaired in accordance with their guarantee I.e. if it is found to be faulty due to a latent manufacturing defect. If this is not the case, the repair costs must be paid by the buyer before goods can be returned

.CLICK HERE to MAKE RETURN/ REPAIR request (please upload a photo where applicable )

COUNTRIES WE SHIP or EXPORT to

we only courier in south africa via Thecourierguy

to namibia or any  countries we are happy to export if you arrange your own shipping.and collection

We do have n exporter code

 arrange and pay your own courier or shipping agent for other countries as well as you will have to pay import taxes relevant to your country via your shippng agent/courier

if namibia please arrange your own collection (and paymnt of import vat 16.5percent (our products are not vat charged)   with   JeTX

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